FREE SHIPPING ON ORDERS OVER $30

Tom Organic

Shipping

DELIVERY
All orders are despatched using the Australia Post e-Parcel service and will require a signature on delivery.
Shipping is free on orders over AU$30.
Orders under $30 will attract a $6 delivery charge.
Our packages are discreet and do not draw attention to what’s inside.

INTERNATIONAL SHIPPING
Unfortunately we cannot accept international orders at this time.

DELIVERY PROCESS
Orders are packed and shipped on daily basis (Monday – Friday). Orders placed after 10.00am or at the weekend, will be despatched the following business day.

Once your parcel has left our Melbourne HQ, delivery can take up to 1-3 business days in major metro areas and capital cities. Regional areas take a little longer and may take up to 7 business days depending on location.
Once your order has reached the Australia Post Delivery Hub you will receive a shipping confirmation email, which will include a tracking link for you to follow your order.

We ship all orders with Australia Post and a signature is required on delivery. Please ensure someone is at the address to receive the order. If you’re not present when delivery is attempted, the driver will leave a card in your mailbox with information on how to collect your parcel at your nearest Australia Post outlet.

You can also track your item on the Australia Post Website here.

CHANGE OF ADDRESS
We cannot be held responsible for an incorrect address being entered on your order.
Address Confirmation is given on the review & buy page in the checkout section of the site. If this is not noticed until after your order has been finalised, please contact us immediately via orders@tomorganic.com.au or call us on 03 8534 8030.